Lorem ipsum dolor sit amet...
Return Policy
Welcome to ebey.pk. We appreciate your business and want to ensure your complete satisfaction with our products. Please take a moment to review our comprehensive return policy, which outlines the guidelines and procedures for returning items.
1
Returns Eligibility:
We accept returns within 30 days of the date of delivery.To be eligible for a return, the item must be in its original condition, unused, and in its original packaging.
2
Condition of Returned Items:
Items returned must be in their original, unused condition with all tags and labels attached.We reserve the right to reject returns that do not meet these conditions.
3
Processing Time:
We aim to process returns promptly. Typically, refunds or store credits are issued within 5 business days after we receive the returned item.
4
Non-Returnable Items:
Some products are not eligible for return, including:Personalized or custom-made items.Perishable goods.Gift cards.Cosmetices ,Downloadable software or digital products.
5
Refund Options:
Upon receiving and inspecting your return, you have two refund options:A full refund to your original payment method.A store credit for the purchase amount, valid for future use on our website.
6
Contact Us:
If you have any questions, concerns, or need assistance with your return, please contact our customer support team at [0311-333-111-5]. We’re here to help.
7
Return Process:
To initiate a return, log in to your ebey.pk account and navigate to your order history.Select the item(s) you wish to return and follow the provided instructions for a seamless process.For items that require shipping back, we may provide a prepaid return label for your convenience.
8
Return Shipping:
If the return is due to our error or a defective item, we will cover the cost of return shipping.If the return is for any other reason, the cost of return shipping will be the responsibility of the customer.
9
Exchanges:
If you wish to exchange an item for a different size or color, please initiate a return as described above and place a new order for the desired item
10
Additional Terms:
– We reserve the right to update or modify this return policy at any time, so we recommend reviewing it periodically.- In case of disputes or exceptional circumstances, we will work with you to find a fair and satisfactory solution.We are committed to ensuring your satisfaction with ebey.pk. If you have any special requests or questions regarding returns, don’t hesitate to get in touch. Your happiness is our top priority, and we aim to make the return process as seamless as possible. Thank you for choosing us for your shopping needs.